Orders parts, parts come in 3 days, takes another week to get technician out to fix it. No one else will touch it either. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. Refrigerator stopped working (cooling and freezing) April 15, 2020. The food heated up and I have thrown everything out as it could be dangerous to consume. I wasted three hours calling Sears and affiliates to schedule service tech. My LG French Door Refrigerator is 3 years old. Original review: Jan. 19, 2023. Quit cooling 4/9/20. Lg compressor has a 7 year warranty but not when it has a kenmore label on it. Compressor runs non stop. 1 cubic feet capacity, respectively. This website is a partnership among six federal agencies. Last compressor just Friday, 8/9/19. Part and labor is expensive to replace. I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! Compressor went out made by LG! The lady had a strong accent so it was hard to communicate with her, but she assured me the parts would be covered. This is well over $1000. Now it is almost 5 years old and the compressor is out. Anybody looking to buy an LG or Kenmore refrigerator please look online at the class action lawsuits against . I bought a Kenmore Elite 12/04/2015 for $2,872.58. I did so and 2 tech's came. Kenmore elite refrigerator compressor bad, company wont repair or replace. Neither company will stand behind there product. I have been calling every week trying to schedule a Technician to check it out. Model #795-73139-410. It is now 5th year, and I give up. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. Lg said we had to contact Sears. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. I have a Kenmore Elite LG refrigerator. (83 pages) Refrigerator Kenmore 795.7212 Use & Care Manual. On June 9th. These LG and Sears executives are knowingly selling people faulty fridges and then making more money by selling them more faulty parts! I have 2017 Kenmore Elite refrigerator made by LG. Aug 31, 2016 has just failed to cool on July 9th, 2019. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. How can I get redress? The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. April 7, 2003. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. I purchase a Kenmore Elite refrigerator in 2016. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. The last repairman said to just remove everything and turn it off and let it sit for 24 hours while the ice melts. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? I have always had GE Products. No help has been offered to reimburse us for the cooler or the ice. Called Sears Repair on 12/3/21 for repair was told they couldn't schedule me until 1/17/22 & advised me to keep appointment & see if I could get an earlier appointment. Now I have to wait another WEEK before this gets resolved. I am in if there is a class action suit. Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. LG nor Sears will act. Well I thought I bought a reliable Kenmore fridge? 795.7519240 . I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. The compressor is not running. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). Her triple door smart Kenmore Elite refrigerator she bought two and a half years ago stopped cooling. We are currently without and we called Sears thinking it might be a warranty repair. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. I would like an reimbursement for this repair. Labor should also be covered for a faulty part. Water leeks from the bottom freezer out onto the floor. My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. Elite Fridge, Oven, Microwave and Dishwasher. Sears was of no help when I called so I hired a local repairman to come take a look. We are still waiting on the last part to arrive and be installed. The Kenmore Elite 30.6 cu. There has been multiple recalls, lawsuits etc for years. #2. The bottom line is that we paid $1300 for a refrigerator six years ago, and have not had full use of it for at least five years. Purchased 3/2006. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. Ridiculous!!! I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. Bad Experience with My Kenmore Freezerless Refrigerattor (model #C675-63702-0Q) I have a very bad experience with my model of Kenmore Freezeless fridge. Complete list of Sears / Kenmore Elite Refrigerator complaints. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . Compressor is LG model 72053 301B0434. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. this refrigerator is less than 5 years of purchase. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. Now in 2021, we have replaced the condenser, compressor, drier filter, computer board, and a freezer evap cover and fan within 6 months. The LG compressor failed last month. I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. Do not by any Kenmore appliances as they are cheap junk now. I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. Trying to recoup the cost paid for labor and food lost. FOR IMMEDIATE RELEASE. It stopped working May 2015. Rave Reviews I am totally disgusted with LG and Sears! I am telling you what my warranty says. Used troubleshooting guide and was able to get ice maker to turn over ice and reset the settings as guide suggested freezer started freezing again. Model # 795.72043.110. Has worked GREAT until the 17th. I own a Kenmore Refrigerator Model Number 10651763510, Serial Number HR662609457, bought in March 10, 2017. Since, it's not an Elite Sears will not cover repair. WHERE THE HELL IS THE CONSUMER PROTECTION!??? I have thrown more food away in the past year, limping this thing along. At the end of the day on Friday I went on the chat line and chatted with Nicolas Willis. Our service tech from a local LG company is baffeled. The ice maker stopped working, froze up. On October 13, 2017, we purchased a Kenmore Elite refrigerator and on September 26, the compressor died. The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. Maybe if I was a Senators son!! They obviously know the problems, yet lie to their customers. Horrible customer service. I am now in the process of purchasing a new refrigerator! serial # 702KRJUO3228.I have bought a lot of LG products but after this I won't. This s my first and last Kenmore/LG product. The next day a service tech came and said the motor and the fan needed to be replaced and quoted a price of $425. After reading everything I can find on internet, I think Im screwed! Light bulbs filled with smoke and fixture is burnt in color! I have been actively using the fridge for 3 months. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! Had Sear Home warranty many years, takes too long for service. Kenmore Elite Refrigerator model 795.74023.411 Bought Kenmore Elite refrigerator model 795.74023.411 on 1/8/2016 for $2599.99 on 6/4/2020 it stopped cooling. facebook; twitter; Liked Your Experience? Remedy: Consumers should contact Transform for Kenmore brand products or LG to arrange for a free-home repair. Model 795.74029.412. Wish everyone have your issue resolved as easy as mine. Refrigerator Kenmore 795.7203 Series Use & Care Manual. Took 1 week to get someone to look at it. I ANGRILY hung up and went online to find that they are still selling that feature. He determined the compressor is not functioning and needs to be replaced. Again now March 2020 same issue. I will continue to search for submitting a proper claim. Sears Home Appliance company repaired it a couple of weeks ago, but the only thing the warranty for the compressor covered was the cost of the compressor only. I was trying to get a expedited dispatch. The Sears repair man did not show up until around 6pm. Bought the unit June 2017 and a little over 4 1/2 years, no longer working. The refrigerator quit cooling/freezing March 2020 but with COVID we did not contact anyone because of the shutdown. Anything we can do about this? RETRO DESIGN - Enhance the appearance of your decor with the RCA Refrigerator. I'm furious now. Now that I am reading about what others have gone through I am beyond angry that sears allowed any of them to be sold and are still selling them. The same thing happened to our previous LG refrigerator that died after 4 yrs of ownership. Ill never buy another Kenmore or LG product. First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. But waitcalled sears for repair and I get Mar 22!!!!! I cannot afford the repair or a new fridge and 2,800 down the drain apparently! Compressor out in my unit. Complaint has been file with The State Attorney General. I found out my Kenmore is an LG with a bad rating. July 17, 2021, my Kenmore Elite stopped all cooling/freezing. I plan to visit the vendor an see if they can produce a copy for me. Our food has spoiled and we are without a refrigerator for at least week while we are under "stay at home" protocol. This item should have been recalled. I found someone to come out for $65 and he said the control board was faulty which was the cause of the water and ice dispenser not working and then it lead to the wiring to the compressor. If they know that it has a problem, why not pull all of them and make the correct part replacement before selling them. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. I am losing big from this purchase. Two service appointments were set up and no one showed up the latest being this week. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. I never received a recall notice or anything. I bought it in 2014. No one will touch LG! Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. Very disappointed in Kenmore s quality should have lasted longer perched Oct 2012. I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. and $100s of dollars of food each of the 3 times this compressor went out! We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. We didn't have him fix it and then read that my compressor has a 10 year warranty. I am living on social security and have very little extra money to cover these repairs to my refrigerator. Thank God we have a home warranty! Yesterday it stop cooling altogether. We called different repair places in the area and no will work on LG Refrigerators. I will NOT put more money into this faulty unit. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. Have there been any class actions against Kenmore? Kenmore Elite refrigerator lasts less than one years. Turns out this model of Kenmore Elite has a huge recall due to Linnear Compressor failure. Purchased a Kenmore Elite 72483 refrigerator in October 2015. I purchased this new in October 2017. I purchased a Kenmore 24 cu. I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. The refrigerator just made 3 years old and has conked out. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. L G will not recall. I purchased Kenmore Elite refrigerator 2017. every time this happens the food in the upper part of the fridge heats up and all the food spoiles . Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. The whole inside of the bottom freezer draw forms a layer of ice. Meantime we are living out of a camping cooler and replacing the ice every day. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. Id love my money back . Purchased a Sears Kenmore model # 795.72493.611 on October 10, 2017. He was surprised I got 6 years out of the first one. It is ridiculous that Sears is not taking care of this. Good thing Sears is in bankruptcy, as I will never buy another Sears product. We are out of $5,000.00. Sears states we have to use their technician or the manufacturer warranty is null in void. No wonder Sears is out of business! We bought our refrigerator (Kenmore) sometime in 2018/2019 after only having it for a year we needed a repair. They apparently just settled a lawsuit just like this one and STILL DOING THIS TO PEOPLE!? Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. In 2016. If you need to reset your Kenmore Refrigerator and do a factory reset as well, go ahead and open one of the doors and press the Ultra Ice and Home buttons simultaneously for 5 seconds. Kenmore 95683 3.1 cu. Wonder why they are going out of business.hmmm. Purchased Dec. 2019. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. I also missed the deadline for the lawsuit. I was told I have too much food causing air to not circulate. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. This model is no longer available or might have limited distribution. 4 years old and a really Bad time in our life. Two months is $2500 is a lot for two months they should have replaced it even with out the extended warranty. My husband and I purchased an LG French door refrigerator January 25, 2021. I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. Manufactured in: South Korea. It's a good thing we have a little frig in our garage. I am highly disturbed by this. Bought Kenmore Elite refrigerator September 2016. Why is my model not included in the Recall? Sad that foreign made products are made so inferior. Compress and Board bad and air filter is difficult to replace. How can I get in on this lawsuit. NEVER buy LG. He did see notes regarding the seriousness of my situation. Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. I remember when American made fridges lasted for many decade, and are still running today. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. Needless to say, I will never engage in a product or service from Sears. Having to pay for the tech to install the new compressor based on their warranties. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. Looks like we are screwed based upon all of the other complaints I just read. I would have thought that a (formerly) good company would stand behind their product. I called back and asked to speak to "higher up" and was transferred 6 times and the last response was, we are Sears, this is a Kenmore issue. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue.