A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. Got up to 250 employees? How does BTnet work with cloud applications? Download our Service Level Agreement to find out more. Raise a general billing enquiry. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. T&Cs apply. We're one of the world's leading communications services companies. We aim to respond to your email within 48 hours - excluding weekends. All day, every day. If you need help quickly, use the other contact options. track your order. Fix Problems and faults Contact Chat, phone, or email Contact us about. This will connect you with a BT Broadband Specialist so you can have a text conversation with them. However, a well-designed system should route a customer to the right person. Search The Phone Book from BT to find contact details of businesses across the UK. Requesting a copy bill Check service status If you need help quickly, use the other contact options. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. Cookies used for marketing and advertising purposes. Mobile costs may vary. BT broadband complaints. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. Try contacting support if you still can't track your order. Rest assured that your call is really important . With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. There are lots of quick and easy options to manage your . Necessary to provide basic functions of the website such as page navigation. You'll find it on your bill. Fix Problems and faults Contact Chat, phone, or email Contact us about. a fault or order with your fault or order references. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Message. Unfortunately, BT's phone system is not well designed. We always aim for 100% target availability, but sometimes things do go wrong. We needed to save money for the good of the Gosport and Fareham Academy Trust. Tavis House London WC1H 9NA | 020 7820 6770 . again. IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. We only collect anonymous data. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Simply follow the instructions and you might not need to call BT Broadband. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. All prices exclude 20% VAT. order and you'll shortly receive an email with an order number you can use to Popular shortcuts Order number Track a fault Report a fault Our great-value business broadband offers fast speeds and a reliable connection. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. It is chaired by the chief executive. We are processing your online We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. business Whatever industry youre in, weve got tailored solutions to help your people work smarter. Website. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. That's why we've been named as a leading service provider by Gartner. From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. BT Business App Save time, manage your account, and check your services at your fingertips Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. Work faster, smarter, safer, and stay connected with your world. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Monday-Friday08:30 - 17:00Free from UK landlines. In the latest release we've fixed some bugs to improve your experience using the BT Business app. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. BT business solutions Work faster, smarter, safer, and stay connected with your world. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. Here's how we'll help put things right. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. Download it now and use your device to be totally on top of things: View, pay, and download your bills. Phone line not working properly? About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. track your order here. Best if you're on your mobile. If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . This is just a tiny fraction of the information contained on BT Business' contact page! If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. Weve broken down each way you can contact BT so you can choose the best option for you. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. We aim to fix any faults within five hours day, night, or weekends. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. When you have team members working from different locations, a connection you can rely on is more important than ever. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. Its quick, easy and available 24/7. Discover solutions that are built for your business, whatever you do. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. Starts with VOL followed by three and eleven numbers, Oops. Broadband not working properly? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. Related Types of Business | Related Locations. Contact BT Business. This will involve a complete review of your complaint to make sure nothing has been missed. Get answers to all your questions here. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Visit our online customer service help and support areas Make sure youre always connected with mobile, broadband, phone systems and more. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. Get a BT ultrafast fibre broadband deal today and bundle your TV. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news We're here to keep your teams connected as the trusted partner of businesses around the globe. Connect your people and places with smart solutions tailored to your business. Our activities added 24bn to the UK economy. Location. Adjust your speeds to align with your needs: it's internet that grows with you. Starts with two letters followed by six or seven alphanumeric. Its quick, easy and available 24/7. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. And if you do experience service stops, well provide money-back credit. By phone 0800 800154. Safety starts with understanding how developers collect and share your data. 08:00 - 18:00. Representative Office. BT Business App Save time, manage your account, and check your services at your fingertips Every single time. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Want to write to us? We know that the internet is key to your business, and downtime means lost revenue. Contact BT . Mobile costs may vary. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. WhatsApp us, The quickest and easiest way to contact us. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Get TalkTalk today for fast and cheap fibre broadband. Mobile costs may vary. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. That means you get fast, reliable speeds. Maybe there's a problem with your order. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. We offer reliable connectivity, but sometimes faults do occur. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. later the dashboard view will be restored. In some cases, BT might need a little time to investigate your complaint and find the best course of action. Discover SME solutions View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. WhatsApp us, The quickest and easiest way to contact us. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. Has hybrid work affected my offices bandwidth needs. Discover solutions that are built for your business, whatever you do. Starts with 5 or 6 numbers, followed by 6 numbers. Well offer the fastest fix with the first available visit youre in control to change it. Choosing a BT phone number or contact method is important to get a better customer service experience. Price quoted only available on a 5-year term contract and applies to new circuits only. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. This means finding the right BT phone number can be more difficult than you first thought. The BT Broadband forum is filled with useful information and questions asked by other customers. You'll get a PDF file to keep and print out. Its not just quicker to view bills and track orders, you can even test the speed of your broadband. Free from UK landlines. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 Business growth needs a rock-solid infrastructure. Complete account control at your fingertips. In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. BT Business broadband, phone line, email or Cloud Voice services not working properly? Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. Broadband & internet BTnet A business leased line, on the other hand, is a dedicated line just for you. Search The Phone Book from BT to find contact details of businesses across the UK. How to Buy an Online Listing . Maybe there's a problem with your order. We can only deal with BT Business accounts. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. Your order number will look like one of these. By email Send message We aim to respond to your email within 48 hours - excluding weekends. Offer ends 5 March 2023. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". We have a range of ways to get in touch for new and existing customers. 0 to 5 employees,250+ employees,6 to 249 employees. Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops.
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